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The Complete Guide to Tinima





Refunds

In the event of purchasing a product that does not suffice your needs (excepting mistaken purchases) e.g., a Model with poor polygons, or any product that does not live up to its descriptions, you will be eligible to recieve a full refund.

How to Request a Refund
  1. Go to product's page and copy the full address (URL) from your browser

  2. Open a new support ticket here.

  3. In the ''Problem Type'' drop-down menu select Request a Refund

  4. In ''Description'' past the copied URL

  5. Click on ''Submit'' and a support agent will get back to you.